Welcome to Stepping Stones.
We are a property letting and management company built on the idea, of a personal, friendly and professional approach and are 100% dedicated to lettings and management.
At Stepping Stones we direct all energy and resources towards giving clients an expert letting and management service. This means that when you choose our property management service, you can rest assured that we know all the problems that can arise. So if you want to let your property, sit back and relax whilst we take care of it for you.
Meet The Team…
Ben Jones – Owner
With over thirty years’ experience in property lettings Ben is one of the founders of Stepping Stones. Ben heads up the client side of the business and his knowledge of the local market means that he can offer fully independent advice about investment. The continued growth of the company is a testament to his customer service ethos.
Outside work, you’ll mostly find him walking his dog, watching rugby or gardening.
Ali Jones – Owner
Ali founded Stepping Stones with Ben in 2006 and together they have grown it to be one of the area’s leading letting agents. With over thirty years’ experience in the industry, Ali has an extensive knowledge of the local property market and coupled with a strong belief in customer service and the delivery of a personal approach, she has built up an established client base with a huge amount of repeat business.
Away from work Ali loves holidays and handbags!
Ruth Neczaj – Office Manager
Ruth is our office manager. As such she oversees all the day to day running of the business. Her ability to juggle 101 tasks and still remain calm, pleasant and well-mannered is quite amazing. Ruth has a long history in the industry and her knowledge of current legislation is second to none.
Outside the office Ruth loves the ballet and her dog, Iggy.
Glen Monaghan – Lettings Manager
Glen has been a valued member of the team since Stepping Stones opened in 2006. Working as the companies Letting Manager and with a detailed knowledge of the rental market, he is the first point of contact for all rental enquiries.
Away from work Glen loves golf, rugby and West Ham.
Matt Broadgate – Maintenance Manager
Matt joined Stepping Stones in 2016. He has worked in lettings for some years and handles all of the property maintenance for our clients. His professionalism, attention to detail and cool head ensure that all problems no matter how large or small are always dealt with quickly and efficiently.
Matt loves extreme sports and heavy metal music.
Sue Whitley – Property Manager
Sue has been with the company since 2014 and comes from a background in customer services. She started working with us as a part time Lettings Negotiator and now manages a large portfolio of properties. Sue, as a very diligent Property Manager working hard to ensure the delivery of our service always exceeds the expectations of our customers.
Outside the office you will find Sue country walking and sky diving.
Lauren Rand – Property Manager
Lauren joined Stepping Stones in July 2015 as a Property Manager and has brought with her plenty of enthusiasm, professionalism and a young fresh approach to customer service. She is currently studying towards the NFOPP Award in Residential Letting & Property Management level 3. Lauren is responsible for maintaining a large portfolio of properties and is always popular with landlords and tenants.
In her spare time Lauren loves days out at the zoo and shoe shopping.
Emma Read – Property Coordinator
What can we say about Emma? Since joining the team in 2016 she has shown herself to be one of the most versatile and competent people we have met! Emma joined from another local agent and has shown that her quiet professional, manner is popular with both tenants and Landlords alike.
Away from the office Emma loves hill walking and open water swimming.
Heather Haymes – Property Manager
Heather joined the company in 2017 after working in the industry for some years. She is always happy, cheerful and keen to help and with her depth of knowledge has already become an invaluable member of the team.
Away from work she is a keen walker and enjoys travelling.